Terms and conditions
1. Introduction
Via the website www.huskysleddog.com (hereinafter referred to as “Site”) and/or via the e-mail address in-fo@huskysleddog.com (hereinafter referred to as “Email”) users (hereinafter referred to as “Customers” or “Customers”) may take up sports and leisure activities or other services (hereinafter “Services”, “Service” or “Excursion”) offered at the center “Huskysleddog Adventure”.
These General Terms and Conditions (hereinafter referred to as “GTC”) contain the rules regarding the use of the Service offered by the Merchant to Customers.
The Merchant reserves the right to modify these GTC at any time and without prior notice, in accordance with the provisions below.
The changes made to the General Terms and Conditions must be considered valid from the moment of their publication within the Site.
Any changes to the GTC will not be applied with respect to the Services booked in the period prior to publication of the changes. Consequently, the Customer is required to diligently check, before proceeding with the use of the service, any changes made to the GCC.
2. Service Booking and Customer Obligations
The contractual relationship (hereinafter referred to as “Contract”) between the Merchant and the Customer arises by reason of the confirmation of the booking of the Service.
The booking determines, therefore, the conscious assumption by the Customer of a commitment, legally binding, with the Merchant, governed by these GCC.
Following the confirmation of the reservation, the Customer becomes obliged to pay in advance, no later than the following day, the full fee due for the Service booked, by Bank Transfer.
A copy of the payment must be sent immediately by email to info@huskysleddog.com.
Failure to pay the sums due by the Customer within the aforementioned period will result in the Merchant being unable to consider the reservation.
3. Voucher
In compliance with the provisions of these GCC, the Customer has the right to book the Service, subject to later choosing the date of the Excursion (hereinafter “Voucher”), subject to availability of the Merchant.
In this case the Voucher must be used, and then the Excursion must be carried out, no later than the winter season [da novembre a marzo] [from November to March] in which the reservation was made, otherwise the Voucher will not be used.
In the event that the Excursion is not carried out in the time period specified above, the Customer will lose the right to reimbursement of the sums paid, subject to the assumptions set out in points 5 and 6 below.
4. Early cancellation by the Client and change of reservation.
Cancellation must be notified in writing within three (3) days prior to the date of the Excursion.
In this case, the Merchant will be obliged to propose to the Customer a change in the date and/or time for the performance of the Service or alternatively to refund the full amount previously paid.
In the absence of timely cancellation, the amount paid by the Customer will not be refunded and the entire amount will be retained by the Merchant.
Also to change the dates or other details of the reservation, the Customer is required to contact the Merchant within three (3) days prior to the date of the Excursion, because in default will incur the penalties indicated above.
5. Early cancellation by the Merchant.
The Merchant is entitled to cancel the reservation and, therefore, not to make the Service booked, if its smooth operation is made impossible or dangerous by circumstances outside the sphere of control of the Merchant (such as, by way of example and not exhausted: adverse weather conditions; shortage of personnel of the Operator; diseases, accidents or co-whatever unavailability of sled dogs; etc…).
In the presence of circumstances that make it impossible or dangerous to carry out the Service, the Merchant is obliged to give notice to the Customer in the most appropriate forms and suitable to ensure the timely communication.
The Merchant has the right, but not the obligation, to propose to the Customer a change in the date and/or time for the performance of the Service. In the event of refusal by the Customer, the Contract shall be terminated, with the consequent right of the Customer to obtain full reimbursement of the price already paid.
6. Obligations of the Merchant and causes of force majeure.
If the Service becomes impossible or in any case is not provided for reasons attributable to the Merchant, the Merchant will be obliged to the full reimbursement of only the sums received in payment by the Customer.
Any liability of the Merchant with respect to any damage resulting, directly or indirectly, from the conduct of the participants during the performance of the Service shall be excluded.
In any case, the Merchant’s liability is limited to an amount equal to 100% of the fees paid by the Customer.
7. Jurisdiction
These GCC are governed by, and must be interpreted according to, Italian law. Any dispute concerning the interpretation, execution or termination of the GCC must be brought before the Court of the Court of the place where the Customer resides or has his domicile (more correct solution) / Bolzano Court (liable to nullity).
In the event that one or more of the provisions contained within the GCC are considered valid by law, by a regulation, or should be considered as such following a judicial decision, they will be considered as not affixed; the other provisions remain fully valid.
Where one of the parties has not requested the application of a particular clause, both temporarily and temporarily, it shall not entail the waiver of the right and/or obligation under that clause.
8. Personal data protection
With regard to the respect of rights and obligations regarding the use and protection of personal data, Customers are invited to consult the Privacy Policy accessible online on the Site.
The Privacy Policy is an integral part of these GCC.
9. Acceptance of the general Terms and Conditions
By booking the Service, the Customer approves and accepts the General Terms and Conditions set out and governed herein and in particular Articles 2, 3, 4, 5, 6.